What our customers say…

HOur aim is to provide a great experience and a friendly, professional service at all times and listening to our customers and gaining their feedback is very important to us. It helps us in making sure we are offering the right services and where we can improve them plus helps us provide feedback to our suppliers to ensure that we are offering the best value for money.  Below you will find some of the comments we have received.

If you feel inspired, why not pop along to see us at the showroom and see why so many people are delighted that they bought their hot tub or swimming pool from Pools and Spas Windlesham.

Mrs Young
July 6th 2016 at 1.30pm
“Brilliant service. So helpful. We bought a 12ft above ground pool and we had a small problem which they sorted it straight away so our twins had the best birthday. THANK YOU!”

Some Facebook comments from customers left in 2015/16…

Jarrod Pearson (Camberley)
January 20 at 3.30pm
“Thank you so much for fixing the small problem with our hot tub today – it is so refreshing to deal with a company who really care and offer exceptional customer service. Our hot tub will be one year old in a couple of weeks and we have used it at least 6 out of 7 nights every week – it is a credit to the product that it still looks and feels brand new :)”

Cheerylass King (Frimley)
January 3 at 2.32pm
“Absolutely thrilled with our new Hot tub spa we love it,friendly and helpful staff with all our requirements!”

Joanne Jenkins (Bracknell)
October 11 at 12:23pm
“Love my new spa, thank you James at pools and spas windlesham for your fantastic service”

Stella Schofield (Wokingham)
September 30 at 3:16pm
“Loving our new hot tub which we received within a week of ordering. James was the perfect salesman and even turned up to ensure the installation went smoothly. No hard sell, efficient service and good follow up. Will post photo shortly.”

Clare Mortimer (Sandhurst)
September 17 at 11:01am
“Very professional service no hard sell, you get the spa to suit your families needs and budget. Would highly recommend this company and the hot tub is amazing”

Jarrod Pearson (Camberley)
February 23 at 7.20pm
“James took the time to explain all of the options available with Hot Tubs. Without his expert help we would not have appreciated the difference between an OK Hot Tub and a Quality Hot Tub – so pleased with the Hot Tub supplied to us – it is perfect for our requirements and the flexibility given by the controls and jets means that everyone can set up their seat to suit their mood. The install team were very efficient and friendly and the electrician recommended to us by James was superb – so all in all a very positive experience and I would totally recommend Pools and Spas Windlesham”

Catherine Wakeham (Ascot)
May 26 at 10:26am
“Fantastic service and friendly staff. Boys are so pleased with the pool and can’t wait to play with the new toys. Thank you”

Darren Latimer (Camberley)
April 30 at 3:14pm
“I always use this company, great products and great service. Highly recommended.”


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