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Customer Reviews
“Thank you so much for fixing the small problem with our hot tub today – it is so refreshing to deal with a company who really care and offer exceptional customer service. Our hot tub will be one year old in a couple of weeks and we have used it at least 6 out of 7 nights every week – it is a credit to the product that it still looks and feels brand new :)”
“Very helpful advice on what would suit our needs and great after sales service. Extremely happy and I can highly recommend James.”
“Love my new spa, thank you James at Pools and Spas Windlesham for your fantastic service”
“Loving our new hot tub which we received within a week of ordering. James was the perfect salesman and even turned up to ensure the installation went smoothly. No hard sell, efficient service and good follow up.”
“Very professional service no hard sell, you get the spa to suit your families needs and budget. Would highly recommend this company and the hot tub is amazing”
“Brilliant service. So helpful. We bought a 12ft above ground pool and we had a small problem which they sorted straight away so our twins had the best birthday. THANK YOU!”
“Fantastic service and friendly staff. Boys are so pleased with the pool and can’t wait to play with the new toys. Thank you”
“I always use this company, great products and great service. Highly recommended.”
“The day we had our Spa installed, James called us in the evening to confirm the Spa set up is all well, and making sure we knew what we were doing, with balancing the chlorine levels etc.”
“Great service and delivery of our new hot tub today! A really tricky delivery as there was quite a high wall to negotiate next to a greenhouse which had potential disaster written all over it, however it was never in doubt and looking forward to our first dip! Thank you James and Dave, excellent job!!!”
….and we’ve been in it tonight for the first time and loved it!! You all worked so hard and didn’t give up when you realised it wasn’t quite as easy as we initially thought. Thank you for our new hot tub, we love it ??Fantastic service with a smile. Would highly recommend
Highly recommend James and the team. Extremely helpful and very patient as it took me a while to find a landscaper for my decking. Aftercare sales great. One very happy customer. Thank you
A really excellent purchasing experience. This was our first hot tub purchase and when we went to the showroom itself we were greeted with the highly courteous and extremely helpful James who provides a top quality service with plenty of knowledge. We didn’t feel pressured at any step of the way and James provided all the information before and after the purchase that we could possibly need. I highly recommend both Vita Spas and also Pools and Spas Windlesham. Thank you James.
We’ve been talking about getting a spa for ages and decided to take plunge a month ago. We’ve been getting our pool accessories from Pools & Spas Windlesham for years and have always found them well stocked and knowledgeable. Buying a spa was no different! We spent an hour being shown different options, prices, features etc. Once we had decided they took care of the rest. They did a site survey prior to installation and on the day were very efficient and got everything up and running quickly. Although we didn’t use them ourselves, I believe they can even arrange an electrician to do all of the wiring beforehand. Highly recommended!
We’ve just had this Reef Spa Sumatra delivered and it is absolutely fantastic. We love it. It is so comfortable with two recliners and three seats. The Pools and Spa team were so helpful and the guys who delivered the spa were so professional and went through how to maintain the tub etc. Nothing was too much trouble. Even though delivery was pushed back slightly, James and his team kept us constantly updated. I would definitely recommend this company for all your hot tub needs.